Australian Terminal Operations Management (ATOM) is a company dedicated to operating 3rd party bulk fuel facilities safely, reliably and effectively for its customers. With a head office in Melbourne, ATOM currently operates and maintains 17 bulk fuel terminals across Australia.
National HSSE & Operations Excellence Manager for ATOM, Leon Harris, identified that having a lot of underground pipeline exposed them to potential significant risk when third parties are working close by.
ATOM were in need of a robust system to ensure they were informed of any potential digging and to provide the information to manage the actions of third parties within a certain parameter of their asset.
The implementation of X-Info DBYD suite gave Leon assurance that adequate controls are in place to mitigate any incidents.
Leon said, “X-Info DBYD suite has created a barrier to risk for their assets. In addition, the automation allows resources to focus on high risk areas, eliminating the administrative burden that comes with manual processing.”
The introduction of X-Info DBYD suite is providing everyone with an extra level of safety with little to no effort by the ATOM team.
“In August 2017, Tasmanian Irrigation migrated from a manual system of responding to dial before you dig enquiries and implemented the X-Info DBYD suite automated solution.
This has proved to be a cost-effective method to reduce the internal resources required to respond to enquiries, improve response times and reduce opportunities for human error.
This has led to a reduction in risk to our underground assets. The process of implementation was well managed by Mipela and their staff were supportive and accommodating throughout this process.”
Emily Tys, GIS Manager, Tasmanian Irrigation
The repetitive manual processing involved in handling communications, issuance of Permit to Work and data management within Gladstone Area Water Board (GAWB) in response to their DBYD enquiries has proven to be time and resource intensive and prone to errors and inconsistencies.
Mipela implemented a Works Management solution for GAWB to provide a seamless workflow automation solution to view, action and report inquiries that have authority to conduct proposed works in the vicinity of GAWB’s infrastructure from X-Info DBYD suite for their “Permit to Work” processes. The objective was to automate back end processes and centralise data to create certainty and responsive issuing of permits and reports.
With a fully automated Works Management module in place, GAWB is able to view, action and report on asset queries such as Permit to Works applications, resulting in massive improvement in turnaround time for permit issuance.
The automated workflow has also significantly increased workflow accuracy and compliance to processes and information coming from a single source of truth. The on demand reports enable GAWB with visibility and control which will assist with better decision making and proactive asset management.
The project has resulted in an internal “Safety Challenge” award to the GAWB team who submitted the project as a work process initiative by changing the way they do things to manage and remove risks when working in or around concealed infrastructure.
To find out if Mipela’s Works Management solution can meet your business reporting needs please contact Phoebe Tan, Business Development Executive on 1300 807 770.