With Plans Management module, Dial Before You Dig (DBYD) enquirers no longer have to manually collate and administer the incoming individual DBYD responses from asset owners, which can easily translate into several emails from a single enquiry.

Plans Management module eliminates the strenuous and repetitive effort of collating asset owners DBYD responses – that is often a significant administration burden.

Plans Management module automates DBYD responses collation, providing the enquirer a single platform to view and download asset owners responses into a single repository. Plans Management module reduces site planning risks by ensuring that procedures are executed in accordance with process and no one drops the ball. The administrators in the office are able to access the site inspection data in real time, allowing timely and accurate task allocations to their mobile crews in the field to perform the construction works without jeopardizing any assets.



How it Works

Plans Management module is a cloud hosted solution that provides a seamless workflow for DBYD enquirers to automatically collate utility responses within the same enquiry into a single repository. Once a DBYD enquiry is lodged, the system automatically creates a job folder for each enquiry and collates various responses from asset owners into a single job file. Users can easily track the status of each asset owners’ response via the dashboard interface. When all responses are received, the system will notify the nominated user/s via email or SMS so they can easily download the files.

Throughout the process, records of communications, contacts, procedures, documents and mapping can be recorded against each job providing a solid audit trail of information.

Plans Management module is a flexible solution that can be configured to align to – and optimise – your existing business processes.




  • Reduces project planning risk
  • Reduces administration burden
  • Lower costs to projects
  • Increases job efficiency
  • Increases compliance
  • Improves the level of internal coordination and external service


  • Ability to view, share and download – all in one click
  • On demand and scheduled reports can be configured to enable better decision making and planning
  • Records of communications, contacts, procedures, documents and mapping can be recorded against each job