Striving for continuous improvement

Teamwork represents one of Mipela’s five Core Values, the others being Communication, Customer Service, Technical Competency, Innovation and Creativity. These values, I am sure you will agree, are essential to ensure the successful delivery of any project.

However, as a business we are always striving for continuous improvement. Therefore, we truly value the feedback received from our Annual Client Satisfaction Survey and intend to focus over the next twelve months on the following:

  • Regular X-Info Group meetings
  • Continue face to face interactions
  • Foster candour in our relationships
  • Develop modular training components
  • Uphold our ‘Continuous Learning Model’