Perfect match: X-Info Connect and Maintenance Connection

First it was X-Info Maps integration with Maintenance Connection, now Mipela GeoSolutions has found the perfect addition by enabling X-Info Connect to also communicate with Maintenance Connection.

This new pairing enables users to visualise assets through embedded GIS functionality, allowing users to:

  • Automatically create WorkOrders and Assets through the mapping interface within Maintenance Connection
  • Automatically create a WorkOrder based on a trigger from X-Info Connect.

Example

When a new DBYD Works Management request is created, a WorkOrder can be automatically generated for that request within Maintenance Connection. The resulting WorkOrder number can then be populated back to X-Info Connect and linked to Maintenance Connection to enable other automated or adhoc actions such as emailing, populating GIS files or adding communications. The request and WorkOrder can also be visualised on a map (in either X-Info Connect or Maintenance Connection) and interrogated through tools in the X-Info Maps interface.

Through this integration, workflow is improved between the two systems resulting in users having a seamless experience to achieve the business objectives of managing their assets and stakeholders.

Benefit
  • Automates WorkOrder creation for Affected DBYD responses in Maintenance Connection
  • Automates status of open and closed DBYD WorkOrders back into X-Info Connect
  • Eliminates manual intervention of allocated WorkOrders to appropriate resources
  • Eliminates forwarding Affected DBYD response emails to allocated resource for interpretation
  • DBYD and associated WorkOrder statistics can be tracked and reported on.

Overall, this new workflow automation software functionality improves the automatic generation of WorkOrders rising from DBYD enquiries, or any other Works request initiating business data, and further integrates the automation between X-Info Connect, X-Info Maps and Maintenance Connection.