Category Archives: Winter 2016

Striving for continuous improvement

Teamwork represents one of Mipela’s five Core Values, the others being Communication, Customer Service, Technical Competency, Innovation and Creativity. These values, I am sure you will agree, are essential to ensure the successful delivery of any project.

However, as a business we are always striving for continuous improvement. Therefore, we truly value the feedback received from our Annual Client Satisfaction Survey and intend to focus over the next twelve months on the following:

  • Regular X-Info Group meetings
  • Continue face to face interactions
  • Foster candour in our relationships
  • Develop modular training components
  • Uphold our ‘Continuous Learning Model’

 

Tips and Tricks: Communications Tab in X-Info Connect

Q1: Can I filter the records shown in the Communications tab?

A1: A filter bar can be displayed for the Communications tab to filter the lists of records shown. The filter bar will be displayed above the list window and allows users to build a filter expression
to display only records matching the criteria.

To allow communication filtering, open the User Preferences and go to the Lists Tab. Tick the ‘Allow communication filtering’ checkbox and OK to apply the changes.

Q2: When filtering, how can multiple values be easily selected?

A2: When a field is first added to a filter it will show a drop down list of the available, unique values. As a filter value is selected the drop down list will disappear. If you would like to build a filter that uses multiple values click and hold the “Ctrl” button. The “Ctrl” button will allow you to easily select multiple values from the picklist.

Q3: The headings aren’t displaying the information I need. Can I customise my view?

A3: The configuration of any data displayed in tabular format can be changed by re-ordering or adding and removing columns.

To configure, right click in the tabular display and select Configure and then select Tabular Settings. The settings displayed include grouping and sorting fi elds, and the column settings. In the
columns settings the columns displayed can be configured by selecting or removing them from the display and reordering them.

To select the heading columns to be displayed, select the checkbox next to the column name. To change the order, select the column and click on the Move buttons at the top of the list.

If you would like further information on the Communications Tab, please contact the Mipela Support Team at support@mipela.com.au.

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Remote field task management and data capture providing results for real time consumption for Veolia

Veolia is a global leader in environmental solutions, working closely with some of Australia’s largest companies to help them reach their sustainability goals. Veolia is governed by an adherence to the highest levels of safety, no compromises and work in partnership with its clients to minimise hazards, reduce risk and build a respected and lively safety culture.

In late 2015, Veolia successfully won the vegetation management services contract with QGC. This body of work includes the management of remote maintenance teams to undertake assigned tasks and report back in a comprehensive and timely manner.

Having worked with Mipela since 2009, the team at Veolia partnered with Mipela to configure a hosted solution that not only managed the tasks for the remote workers via a tablet device but also provided automated reporting to both Veolia and their client QGC, offering transparency of activities and real time results. The solution had to be fluid enough to handle changes from Veolia’s client, QGC. Mipela were agile in their approach to the deployment and could quickly scope and configure variations collaboratively as they were required.

Mipela implemented X-Info Connect to manage, manipulate and report on the data; X-Info Aware to capture the data in the field on users mobile tablets; and X-Info WebConnect to provide a browser based interface into select data for QGC and the maintenance companies.

In early 2016 Veolia’s first work crew undertook their assigned maintenance task near Miles in the Surat Basin. Before and after photos were captured as part of the task process. Information on herbicides used were also collected as part of the maintenance process and reported accordingly. This information was then available for consumption by the Veolia team in real time for review, analysis and subsequent reporting to their client, QGC.

In summary, real time reporting of remote field activities is available using mobile devices. Tasks, scheduled or adhoc can trigger additional actions, such as emails or SMS, to notify others of issues or risks.

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TGP optimises their field workforce with mobile data capture app

Tasmanian Gas Pipeline (TGP) were one of our first clients to test the X-Info Aware mobile data capture app over the last 12 months and have made the decision to fully adopt the product into their business.

X-Info Aware has been implemented to allow for end to end process automation. Using step procedures generated when Dial Before You Dig enquiries are submitted, the office staff are able to assign data collection forms to the field staff. This enables field crews to access and complete their daily task lists on their devices and send their data back to the office in real time.

TGP are now looking to further streamline their field data collection tasks by adding new data capture forms to their system to enable both adhoc and assigned tasks to be completed in the field and integrated back into the central database, streamlining data capture processes, improving audit and reporting functionality and eliminating manual processing from their day to day activities.

X-Info Aware tagline 96dpi

More than just maps… How do we add value to your GIS?

At Mipela GeoSolutions our team uses a variety of systems and procedures to maximise your GIS productivity. It is not just about the maps. It is about efficiently integrating or massaging the data you have into information products and solutions. These products inform decision making in your organisation.

Mipela have built systems and workflows around GIS Work Request systems, Data Management logs, QC Checklists, Job Tracking, Issue logs. These systems are integrated into our GIS Project Management adding value to your project by ensuring knowledge retention, Continuous Learning, Quality Control and Continuity Assurance.

Value

Value is not just Cost and Time. What is your expectation about the Quality and Service you receive? Service is supported by Communication, which is fundamental to our Project Management system. Regular reporting, emails, phone conversations and meetings are all logged for the benefit of the entire team, not just the parties involved. Our Team approach means we work with you to achieve required outcomes.

The quality of the service we offer is managed by our QC System and peer review process. Our GIS team have degrees in Surveying, Engineering, Mathematics and the Spatial Sciences. This diverse qualification pool brings together different skill sets that are applied to problem solving and crafting your solution. The team is constantly looking to automate and optimise repetitive tasks. This results in faster, more consistent solutions.

Versatility

Our team GIS Specialists are competent in the major Industry Desktop products as well as open-source tools. We are able to provide on site GIS support, but can also work remotely if required.

Our systems are under constant review. All lessons learned are fed back to improve the process and solutions we deliver.

Continuous Learning and Feedback

Feedback and learning from experience are a crucial aspect of the GIS Services team. Using X-info Connect, issues and solutions are captured on the job.

This information is distributed via logs and reports to internal and external teams. Each piece of information is tracked from inception to resolution, including technical solutions and constraints.

Information distribution promotes the knowledge base of the team ensuring growth and development, whilst maximising knowledge retention and technical continuity assurance for our clients.